: Product and Service Selection   

As you explore new options for products and services, there are things to consider to help you identify potential exposures

: Professional Boundaries: Five Strategies to Prevent Sexual Misconduct and Abuse   

This month's InBrief^® discusses several risk management strategies to detect and prevent professional misconduct and abuse within Allied Healthcare facilities.

: Professional Liability Fact Sheet: Plaintiff's Personal Injury/Property Damage   

CNA has compiled professional liability Claims data from recent years to analyze trends and provide tips for mitigating the risks associated with legal malpractice claims in Plaintiff’s Personal Injury/Property Damage.

: Protecting Against Heat Stress   

Workers performing physical labor in industries such as foundries, laundries, construction, manufacturing and landscape operations are often exposed to hazardous heat conditions that can have severe health and safety outcomes.

: Protecting Workers Against Wildfire Smoke   

Wildfire smoke is a mixture of gases and fine particles from burning trees and other plant material that can be dangerous if inhaled. Smoke can irritate your eyes and respiratory system and worsen chronic heart and lung diseases.

: Protection Protocol: Appropriately Managing and Responding to Legal Hold Notices   

This edition of In Practice...with CNA examines the best practices for assisting a client who receives a Legal Hold Notice or preservation letter.

: Provider Burnout: A Root Cause Approach to Reducing Stress   

The concept of professional burnout is not new to the healthcare industry. Even before the COVID-19 pandemic it was estimated that as many as 50 percent of physicians 41 percent of nurses and 59 percent of PAs and NPs had experienced symptoms of burnout.

: Purchasing New Office Furniture and Accessories   

Ergonomically designed furniture can reduce pain and injury increase productivity improve morale and decrease complaints.

: QAPI and Assisted Living: A Guide to Planning and Implementation   

This edition of AlertBulletin^® offers suggestions on developing and implementing an effective QAPI program, including critical first steps, useful administrative steps, common problems, and more.

: Quality Management Tips for Maintaining Product and Service Integrity   

Businesses known for quality aim for continuous improvement and have formal Quality Management Systems in place.

: Quality Reporting: Overview of the IMPACT Act; CareFully Speaking   

This edition of CareFully Speaking® examines the two major components of the IMPACT Act: clinical assessment data collection parameters and standardized quality and resource use reporting measures.

: Re-entering the Workplace after a Shutdown: Guide for Employers   

This guide will help identify some key activities employers should consider for a safer return to work.

: Record Retention Policies: Evaluating Compliance Mitigating Risk   

This issue of InBrief explores record retention policies. Formal record retention policies and procedures demonstrate a systematic and organized approach to information storage. In addition they can help enhance compliance with legal and regulatory requirements.

: Regulated Vehicle Guidelines: A Guide to Managing Regulated Drivers and Vehicles   

This resource outlines the importance of compliance and safety efforts focused on federal requirements as of the date of this guide’s publication.

: Regulatory Compliance Safety Review   

This resource has been developed to provide a basic overview of the key elements within the Safety Measurement System (SMS) and how your organization can view these factors from a risk management perspective.

: Reminders & Resources for Law Firms During the COVID-19 Pandemic   

This article addresses issues that law firms should consider in order to limit their exposure to professional liability and other claims.

: Remote Patient Monitoring: Five Basic Risk-reduction Strategies   

: Remote Worker Office Ergonomics Assessment   

Our Risk Control professional will work with you and the employee requesting the assessment to collect information, via a detailed questionnaire and photos, about the employee’s workstation and workday.

: Reopening the Workplace: Employment Law Considerations   

While employers must consider safety and health issues as they create policies and protocols to enable workers to return to the physical workplace, they must also be mindful to avoid the many employment law pitfalls that exist

: Resident Care Planning: Avoid These Seven Common Deficiencies   

This edition of CareFully Speaking® The care plan is a communication tool designed to coordinate the efforts of the aging services facility care team and help staff meet the medical, nursing, mental and social needs of residents.

: Resident Documentation: Creating a More Useful Record of Care   

This edition of CareFully Speaking focuses on those aspects of resident care/service most vulnerable to documentation deficiencies, ranging from placement determination and risk assessment to medication therapy and changes in condition.

: Resident Falls: A Collaborative Strategy for Risk Mitigation   

A summary of common fall-related allegations and preventive measures. An effective fall- and fracture-reduction program can help curb the rise in claim severity.

: Resident Patient Handling: Creating Effective Safety Program   

This edition of AlertBulletin® examines the issue of manual lifting and handling techniques are a major source of risk for healthcare organizations.

: Resident Selection: Screening Optimizes Placement Minimize Risk   

Comprehensive screening of residents assists in proper placement and creates a safe pleasant environment.

: Resident-on-resident Sexual Assault: Taking Aim at a Growing Risk   

This edition of Carefully Speaking examines resident-on-resident sexual abuse an emerging risk that calls for a focused proactive response. The issue is divided into three sections to reflect general risk control strategies.